Terms of service

OVERVIEW
Welcome to Sleepy Bear Honey. The terms “we”, “us”, and “our” refer to Sleepy Bear Honey. Sleepy Bear Honey operates this online store and website, including all information, content, features, tools, products, and services available to you (the “Services”). The Services are powered by Shopify, which allows us to provide a secure e-commerce platform.

These Terms of Service (“Terms”) apply to your use of the Services, along with any policies referenced or linked within them. Please read these Terms carefully, as they include important information about your legal rights, warranties, and limitations of liability.

By accessing or using the Services, you agree to be bound by these Terms and by our Privacy Policy, available at https://sleepybearhoney.com/pages/privacy-policy. If you do not agree to these Terms or the Privacy Policy, you may not use the Services.

SECTION 1 – ACCESS AND ACCOUNT
By using the Services, you confirm that you are at least the age of majority in your state or province of residence and that you permit any minor dependents using your devices to access the Services.

To access certain features, including placing orders, you may be required to provide information such as your name, email address, billing details, and shipping address. You agree that all information provided is accurate, current, and complete. You are responsible for maintaining the confidentiality of your account login information and all activity that occurs under your account.

You may not transfer, sell, or assign your account to any third party.

SECTION 2 – OUR PRODUCTS
We strive to display our products as accurately as possible, but colors, textures, or appearance may vary based on screen settings or device type. We do not guarantee that the products you receive will appear exactly as shown online.

Product descriptions are subject to change at any time, and we reserve the right to discontinue or modify products without notice. We may limit product quantities at our discretion.

SECTION 3 – ORDERS
Placing an order constitutes an offer to purchase. Sleepy Bear Honey may accept or decline any order at its discretion. An order is considered accepted once payment is successfully processed and you receive confirmation from us.

Please check your order carefully before submitting, as we may not be able to cancel or modify orders once they are processed. If changes or cancellations are possible, we will attempt to contact you using the information you provided.

All purchases are subject to our Refund Policy, available at https://sleepybearhoney.com/pages/returns.

You represent that any products purchased are for personal use only and not for resale.

SECTION 4 – PRICES AND BILLING
Product prices may change without notice. The price you pay will be the price displayed at checkout at the time of purchase. Prices do not include taxes, shipping, customs duties, or other applicable fees.

Promotions or discounts may have separate terms. If there is a conflict between promotional terms and these Terms, the promotional terms will apply.

You agree to provide accurate payment information. You represent that you are authorized to use the payment method provided and that all charges incurred will be honored by your payment provider.

SECTION 5 – SHIPPING AND DELIVERY
Shipping times are estimates and not guarantees. Delays caused by carriers, customs, weather, or events outside our control are not our responsibility. Once an order is transferred to the carrier, risk of loss passes to you.

SECTION 6 – INTELLECTUAL PROPERTY
All content, trademarks, designs, graphics, images, and materials available through the Services are owned by Sleepy Bear Honey or its licensors and are protected by intellectual property laws.

You may use the Services for personal, non-commercial purposes only. You may not copy, reproduce, modify, sell, or distribute any content from the Services without our written permission.

SECTION 7 – OPTIONAL TOOLS
We may offer access to third-party tools that we do not monitor or control. These tools are provided “as is” without warranties. Your use of third-party tools is entirely at your own risk and discretion.

SECTION 8 – THIRD-PARTY LINKS
Our Services may contain links to third-party websites. We are not responsible for the content, accuracy, or practices of third-party sites. Any interactions with third-party websites are governed by their terms and policies.

SECTION 9 – RELATIONSHIP WITH SHOPIFY
Sleepy Bear Honey is powered by Shopify, but all purchases are made directly with Sleepy Bear Honey. Shopify is not responsible for any transactions, losses, or claims arising from your purchases. You release Shopify from all liability related to your transactions with us.

SECTION 10 – PRIVACY POLICY
Your use of the Services is subject to our Privacy Policy, available at https://sleepybearhoney.com/pages/privacy-policy. Because the Services are hosted by Shopify, some personal information is processed by Shopify in accordance with its privacy policy at https://www.shopify.com/legal/privacy.

SECTION 11 – FEEDBACK
If you submit reviews, comments, suggestions, or other feedback, you grant Sleepy Bear Honey a perpetual, royalty-free license to use, publish, or modify your feedback for any purpose. You represent that you own all rights to the feedback you submit and that it does not violate any third-party rights.

SECTION 12 – ERRORS, INACCURACIES, AND OMISSIONS
Occasionally information on the Services may contain errors or inaccuracies related to pricing, promotions, product descriptions, or availability. We reserve the right to correct such errors and cancel or update orders as needed.

SECTION 13 – PROHIBITED USES
You may not use the Services for unlawful or harmful purposes, including fraud, harassment, data scraping, impersonation, or distribution of harmful code. Violations may result in termination of access.

SECTION 14 – TERMINATION
We may suspend or terminate your access to the Services at any time. Sections that by nature survive termination (including limitations of liability and intellectual property provisions) will remain in effect.

SECTION 15 – DISCLAIMER OF WARRANTIES
The Services and all products are provided “as is” and “as available.” We make no warranties regarding uninterrupted operation, accuracy, or suitability for any purpose.

SECTION 16 – LIMITATION OF LIABILITY
To the maximum extent allowed by law, Sleepy Bear Honey and its partners, employees, and affiliates are not liable for any indirect, incidental, or consequential damages, including lost profits, data loss, or replacement costs.

SECTION 17 – INDEMNIFICATION
You agree to indemnify and hold harmless Sleepy Bear Honey, Shopify, and their respective affiliates against claims arising from your use of the Services, your violation of these Terms, or your violation of any applicable laws.

SECTION 18 – SEVERABILITY
If any portion of these Terms is found unenforceable, the remaining provisions will continue in full force.

SECTION 19 – WAIVER; ENTIRE AGREEMENT
These Terms, along with our posted policies, constitute the full agreement between you and Sleepy Bear Honey. Failure to enforce a right does not constitute a waiver.

SECTION 20 – ASSIGNMENT
You may not assign your rights under these Terms without our written consent. We may assign our rights without notice.

SECTION 21 – GOVERNING LAW
These Terms and all disputes are governed by the laws of the State of California. You consent to jurisdiction in courts located in Los Angeles, California.

SECTION 22 – HEADINGS
Headings are included for convenience and do not affect interpretation.

SECTION 23 – CHANGES TO TERMS
We may update these Terms at any time by posting the revised version on our site. Your continued use of the Services constitutes acceptance of updated Terms.

SECTION 24 – CONTACT INFORMATION
Questions about these Terms may be directed to:

Sleepy Bear Honey
help@sleepybearhoney.com